Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 9, 2026

Your Privacy Matters

At GiftCardsXchange, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By using our service, you consent to the data practices described in this policy.

GiftCardsXchange.com – Privacy Policy

GiftCardsXchange.com (“GiftCardsXchange,” “we,” “us,” or “our”) is owned and operated by Diamond Hand Empire Inc and has been operating as a gift card exchange platform since 2015. GiftCardsXchange respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose information when you access or use our platform.

By using GiftCardsXchange.com, you consent to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide Directly

When you create an account, submit gift cards, or contact support, we may collect:

  • Full name
  • Email address
  • Username and account credentials
  • Gift card details (brand, balance, card number, PIN, barcode, serial)
  • Images of gift cards (front/back), receipts, or proof of purchase
  • Communications with support

Submission of this information is required to use the platform.

B. Automatically Collected Information

When you access the platform, we may automatically collect:

  • IP address
  • Device type, browser type, and operating system
  • Date, time, and activity logs
  • Session data and usage behavior

This information is used for security, fraud prevention, and platform optimization.

C. Verification & Compliance Data

For fraud prevention, verification, and compliance purposes, we may collect or generate:

  • Internal verification notes
  • Balance validation results
  • Risk signals or flags
  • Transaction and routing history

This data is necessary to operate a high-risk verification platform.

2. How We Use Your Information

We use collected information to:

  • Verify gift card authenticity and balances
  • Process submissions and route cards to marketplaces
  • Detect and prevent fraud or abuse
  • Enforce our Terms of Service
  • Process post-sale payouts
  • Respond to support or compliance inquiries
  • Improve platform security and performance

We do not use your data for unrelated marketing purposes.

3. How We Share Information

We may share information only as necessary with:

A. Service Providers

  • Payment processors
  • Verification and fraud-prevention partners
  • Hosting and infrastructure providers

These partners are contractually required to protect your data.

B. Marketplaces & Transaction Partners

Verified gift card data may be shared with external marketplaces solely for resale and warranty enforcement purposes.

C. Legal & Compliance Authorities

We may disclose information to law enforcement, regulators, or courts when:

  • Required by law
  • Responding to subpoenas or legal requests
  • Investigating fraud or abuse

Such disclosures may occur without prior notice where legally permitted.

4. Data Retention

We retain information only as long as necessary to:

  • Complete verification and transaction processes
  • Comply with legal and regulatory obligations
  • Resolve disputes or enforce agreements

Data may be retained after account termination where required for compliance or fraud prevention.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

  • Encrypted transmission where applicable
  • Restricted access to sensitive data
  • Monitoring for unauthorized activity

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of certain information

Requests may be denied where data retention is required for legal, compliance, or fraud-prevention purposes.

7. Cookies & Tracking

GiftCardsXchange may use cookies or similar technologies to:

  • Maintain session integrity
  • Enhance security
  • Improve user experience

You may disable cookies in your browser, but doing so may limit platform functionality.

8. Third-Party Links

The platform may contain links to third-party sites or services. We are not responsible for the privacy practices of those third parties. Use them at your own risk.

9. Children’s Privacy

GiftCardsXchange is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page, and continued use of the platform constitutes acceptance of the revised policy.

11. Data Ownership & Platform Control

All data collected through GiftCardsXchange.com is processed and controlled by Diamond Hand Empire Inc for the purposes described in this Privacy Policy.

Diamond Hand Empire Inc retains the right to manage, secure, retain, and disclose data as required to operate the platform, enforce agreements, comply with law, and prevent fraud or abuse.

12. Contact Us

For privacy or data-related inquiries, contact:
📧 diamondhandempireinc@gmail.com

Copyright Notice

Copyright © 2015–2026 Diamond Hand Empire Inc. All rights reserved.

Privacy Questions or Concerns?

If you have any questions about this Privacy Policy or our data practices, please contact us.