Your experience on the Gift Cards Xchange site and web application is of our concern, a importance to us. If there was a material misrepresentation in your gift card purchase, we would like to make it up to you. All gift card transactions are covered by our 100% money back guarantee for 90 days from the date of purchase in accordance with the Gift Cards Xchange guarantee.

The Gift Cards Xchange guarantee covers:

• Gift cards that are not active
• Gift cards with an inaccurate balance
• Gift cards received as a different brand

The Gift Cards Xchange guarantee does not cover:

• Buyer's remorse/change of mind
• Misinterpretation of delivery method/time
• Misinterpretation of redemption method

Still got questions or regarding an order please reach out to our Member Services at [email protected]

At Gift Cards Xchange, we actively update our website periodically to enhance user experience. Doing so keeps us on the edge of technology as we lead the Gift Card Industry. While improvements are rolled out, it is normal to have a bug once awhile that we need to work out the kinks. If you happen to notice a bug, we'd appreciate letting us know here. That way we can whip out our can of bug spray and it make it go away. We thank you in advance for helping Gift Cards Xchange become the #1 Gift Card Network.

Please describe the bug is as much detail as possible
*What were are doing when you experienced the problem?
*What steps can we follow to reproduce the problem?